source: NonGTP/Xerces/xerces/doc/html/bug-report.html @ 358

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81<IMG border="0" height="14" hspace="0" src="resources/close.gif" vspace="0" width="120"><BR></TD><TD align="left" valign="top" width="500"><TABLE border="0" cellpadding="3" cellspacing="0"><TR><TD>
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83   
84<TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>How to report bugs</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10">&nbsp;</TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
85<P> Please report bugs to <A href="http://nagoya.apache.org/jira">Jira</A>,
86the Apache bug database.  Pick the product &quot;Xerces-C++&quot;
87using the following components:
88</P>
89<TABLE border="0" cellpadding="2" cellspacing="2" width="100%">
90<TR><TD align="center" bgcolor="#039acc" colspan="1" rowspan="1" valign="center"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="-1"><B><B>Component</B></B>&nbsp;
91      </FONT></TD><TD align="center" bgcolor="#039acc" colspan="1" rowspan="1" valign="center"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="-1"><B><B>Description</B></B>&nbsp;
92      </FONT></TD></TR>
93<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">DOM&nbsp;
94      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items specific to DOM&nbsp;
95      </FONT></TD></TR>
96<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">SAX/SAX2&nbsp;
97      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items specific to SAX or SAX2&nbsp;
98      </FONT></TD></TR>
99<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Non-Validating Parser&nbsp;
100      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">General Parsing Problem&nbsp;
101      </FONT></TD></TR>
102<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Validating Parser (DTD)&nbsp;
103      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">DTD related parser issue&nbsp;
104      </FONT></TD></TR>
105<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Validating Parser (Schema)&nbsp;
106      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Schema related parser issue&nbsp;
107      </FONT></TD></TR>
108<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Utilities&nbsp;
109      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items related to utilities like MessageLoader, Transcoder, NetAccessors, Platform specific utilities&nbsp;
110      </FONT></TD></TR>
111<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Build&nbsp;
112      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Problem with build, makefile, project files&nbsp;
113      </FONT></TD></TR>
114<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Documentation&nbsp;
115      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Documentation bugs such as FAQ, Programming Guide&nbsp;
116      </FONT></TD></TR>
117<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Samples/Tests&nbsp;
118      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Samples or test cases related issues&nbsp;
119      </FONT></TD></TR>
120<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Miscellaneous&nbsp;
121      </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items not covered in other categories&nbsp;
122      </FONT></TD></TR>
123</TABLE>
124<P>A copy of your bug report is sent automatically to the discussion list
125<A href="mailto:xerces-c-dev@xml.apache.org ">Xerces-C++ mailing list</A>.
126</P>
127</FONT></TD></TR></TABLE><BR>
128<TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>Search first</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10">&nbsp;</TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
129<P> Check the <A href="http://nagoya.apache.org/jira">Jira</A> database
130before submitting your bug report to avoid creating a duplicate report.
131Even the bug has been reported already, you may add a comment to the existing report
132since your contribution may lead to a quicker identification/resolution to the bug reported.
133</P>
134<P> Here is the list of
135<A href="http://nagoya.apache.org/jira/secure/IssueNavigator.jspa?reset=true&pid=10510&statusIds=1">
136outstanding bugs</A>  that are currently reported in Jira.
137</P>
138</FONT></TD></TR></TABLE><BR>
139<TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>Write good bug report</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10">&nbsp;</TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
140<P> Writing a useful bug report, which makes the bug reproducible, is the first step
141towards the resolution of the bug. Specifics about the bug, like
142</P>
143<UL>
144<LI>Xerces-C++ version number</LI>
145<LI>Platform</LI>
146<LI>Operating system and version number</LI>
147<LI>Compiler and version number</LI>
148<LI>The XML document (or excerpt) that failed</LI>
149<LI>The C++ application code that failed</LI>
150<LI>Whether you built the Xerces-C++ library yourself or used the
151binary distribution</LI>
152<LI>What happened</LI>
153</UL>                   
154<P>
155are all necessary information to allow developer to reproduce,
156identify, evaluate and eventually, fix the bug, which is the very
157purpose of your reporting of the bug.
158</P> 
159<P>If you are providing a patch please review the information in
160<A href="faq-contributing.html#Submitting Patches">Submitting Patches</A>.
161</P>
162</FONT></TD></TR></TABLE><BR>
163
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166              Copyright &copy; 1999-2004 The Apache Software Foundation.
167              All Rights Reserved.
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